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Service delivery risks remain in national and provincial governance: AG

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By Johnathan Paoli

Auditor-General Tsakani Maluleke has identified significant risks to service delivery that threaten the government’s ability to achieve its National Development Plan 2030 and the Medium-Term Strategic Framework, urging the new administration to continue using her office’s work for critical insight.

Speaking on the findings of her office’s audits before Parliament’s Standing Committee of Public Accounts, Maluleke emphasised the need to address persistent inefficiencies in infrastructure, technology, procurement and financial management to enhance service delivery outcomes.

“I urge all role-players in the accountability ecosystem, particularly those with direct control over service delivery, to work deliberately and with urgency towards a heightened level of accountability, transparency, integrity and improved service delivery for all South Africans,” she said.

The AG said that while infrastructure remained a cornerstone for basic services, audit findings revealed significant deficiencies, with 86% of the 143 projects inspected in 2023/24 experiencing delays, poor quality or inflated

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