By Charmaine Ndlela
The Department of Home Affairs has launched self-service Smart ID terminals at selected bank branches, with Capitec and Standard Bank the first institutions to go live under a new digital partnership model.
Capitec launched the service at seven branches on Monday, with a further six branches scheduled to come online later in the week.
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Standard Bank launched at two branches on the same day, with two more due to follow on Thursday.
Home Affairs said the number of live branches would increase from nine to 17 by the end of the week, while First National Bank remained in the final phase of testing.
Participating banks connect directly to Home Affairs through a secure API-based digital gateway. Previously, clients had to log onto the eHomeAffairs portal, make bookings online and visit a branch, mainly for biometric capture.
The first phase
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