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New biometrics for grant applications kick in on Monday

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By Staff Reporter

Social Development Sisisi Tolashe has assured Parliament that the termination of the Master Service Agreement (MSA) between the South African Post Office (SAPO) and the South African Social Security Agency (SASSA) at the end of September, will not impact the payment of grants.

SASSA told the Portfolio Committee on Social Development that the resources that were allocated to the Postbank for the infrastructure for mobile cash withdrawal services wiould now be used to roll out its digitisation of its business processes, including a biometric verification of all new grant applications that will start on Monday.

The minister said that SASSA entered into a contractual relationship with the SAPO in 2018 after the Constitutional Court ordered government to terminate the unlawful Cash Paymaster Service (CPS) contract.

The liquidation of the SAPO in 2023 necessitated the closure of costly cash pay points and over-the-counter services, and the contract was

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