Simon Nare
Parliament’s public accounts watchdog has found that changes to the Road Accident Fund’s claim system created an onerous, costly and impractical process that marginalised poor and illiterate claimants.
The Standing Committee on Public Accounts (SCOPA) met virtually on Friday to consider its draft Road Accident Fund Oversight Enquiry Report, which followed months of hearings into alleged maladministration, financial impropriety and misuse of public funds at the RAF.
The inquiry heard testimony from current and former RAF managers, board members and other witnesses.
In its draft report, SCOPA found that the amended RAF 1 claim form was complex, difficult to comply with and costly because of its onerous requirements, to the detriment of claimants, especially the most vulnerable in society.
The committee found that the system made it difficult for claimants to lodge direct claims because of its complexity and the costs attached to the process, making it impractical
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