Ramaphosa: South Africa’s Global Business Services Sector Stepped Up During COVID-19 Pandemic

CYRIL RAMAPHOSA|

I HAVE often said that our economic recovery plan is not about a return to what was, but about transformation to what is next.
 
We have to both recover the ground that we have lost due to the coronavirus pandemic, and to gain new ground by placing our economy on a fundamentally different growth trajectory.
 
In short, we have to use this moment to forge a new economy in a new global reality.
 
One of the concrete ways that we can do this is by harnessing the job creating potential of the digital economy, whose growth has only been accelerated by the coronavirus pandemic.
 
Last week, South Africa was ranked first in the world as a destination for global business services – often called business process outsourcing – in a survey of over 600 executives from eight key sourcing markets, including Australia, Canada, France,