THE Unemployment Insurance Fund (UIF) has paid R931 million in ordinary benefits since the beginning of December 2021, ensuring that about 180 833 beneficiaries have a joyful festive season.
“This has been achieved following the Fund’s decision to decentralise the processing of u-Filing claims from the UIF’s head office in Pretoria to the provinces, which resulted in applications being processed faster, ensuring that workers put food on the table and meet their financial obligations quickly,” the UIF said on Wednesday.
The decentralisation process has drastically reduced the online claims backlog from 111 000 in September 2021 to 28 000 in November 2021, and currently, there are 3701 claims submitted via our uFiling system that could not be paid due to various reasons.
These reasons include termination dates not being captured on UI.19 forms; client’s banking information and details differ from that of the Department of Home Affairs (clients must submit
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