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PSC orders SITA to implement governance reforms after probe exposes systemic failures

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By Thapelo Molefe

The State Information Technology Agency (SITA) has been ordered to implement sweeping governance reforms within 60 business days after a Public Service Commission (PSC) investigation uncovered systemic failures in procurement, leadership, accountability and record-keeping that have undermined the agency’s ability to deliver critical ICT services to government.

Communications and Digital Technologies Minister Solly Malatsi and PSC Chairperson Somadoda Fikeni on Monday released the investigation report after Malatsi requested an independent probe in December 2024.

The investigation examined allegations of governance failures, leadership instability, procurement irregularities, corruption, internal infighting and weak decision-making at SITA.

The report found that governance weaknesses at the agency were “systemic, cross-cutting and mutually reinforcing”, creating an environment in which delays, poor decision-making and corruption risks could flourish.

Among its most serious findings, the Auditor-General flagged more than R2 billion in irregular expenditure over four audited financial years.

Investigators also found little evidence that

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